FAQ

We take pleasure in being transparent and will always take the time to explain the work we perform, any modifications we make to your website, and the reasons behind them.

Yes, every service we provide is performed in-house by the team. When necessary, we rely on our trusted network of graphic designers, illustrators, web developers, and video producers to assist with projects that can help improve your digital marketing activities.

When it comes to our service, it doesn’t really matter where your company is situated. In fact, we collaborate with clients from all around the United Kingdom.

When it comes to communication, we strive to visit our local clients for frequent face-to-face meetings, but we also schedule regular phone conversations for clients who live a little further away. In addition, we can do remote audio/video meetings or meet in person if necessary.

At Zak Solutions, we make the process of thoroughly understanding your business extremely seriously. Therefore, we spend significant time getting to know you and your company to develop the most successful digital marketing plan.

We do this by speaking with you and your team during the kick-off meeting for your project. We hope to learn as much about the firm as possible during this meeting by asking you about your product.

Aside from that, we conduct extensive studies on your sector and spend considerable time analysing external and internal data. Next, we ‘listen’ to your audience on social media to understand what they anticipate from your company, and last, we investigate your rivals and what they’re doing online.

We will schedule a kick-off meeting with you and your team when you begin working with us. This meeting allows us to gather all the information we need to develop our initial six-month digital marketing strategy.
This strategy will specify when and what we want to deliver. It’s a detailed plan outlining which components of the project will be delivered and when you can expect to see them. We update and renew this plan every six months (or fewer) to keep you informed about when you may expect deliverables from us.

In the field of diversity, we deal with businesses of all sizes. So we can give a standard service to help handle your diversity concerns, from substantial multinational enterprises to small businesses and startups.

As a small firm expands locally, we may assist them in analysing strategies to extend or adjust their product lines to varied populations.

We can assist you in considering strategies to promote your products and services to people who may not live in your area but require your product or service.

We work on the basic concept that you must have value above and beyond the cost involved. The terms cost and price should never be used interchangeably since there is a significant difference. The amount of money involved in a transaction is the price. The total cost includes the long-term advantages and the early turmoil and management time associated with the project’s development and execution.

We require a 50% down payment for development projects. This implies that after you’ve approved the project pricing and it’s been processed by accounts payable, no one can cancel it! However, we will arrange payment flexibility if the project is lengthy, especially if it spans budget years.

We provide monthly subscriptions as well as pay-as-you-go solutions for IT support. Cloud services and subscriptions, on the other hand, are charged on an annual basis.